Customer Success (internship)
🚗 About us
At LIZY, we are reshaping the € 70bn European car leasing business, one of the largest yet-to-be disrupted markets. Lizy is backed by Lab-Box, the investment fund / incubator of D’Ieteren that aims to improve the mobility of people and goods in a scalable & sizable way.
By offering operational leasing formulas on young used cars, our customers are able to save on average €100 per employee per month vs. an equivalent new car. Since our launch in February 2019 our business has been growing rapidly and our customers love our service (average rating 9+/10). We’re incredibly ambitious and our goal is to become the European leader in digital car leasing.
As you will become part of the LIZY family, you will discover that we think about customer success like any other part of our business: we aim for extremely high standards and we translate complex problems to simple yet scalable solutions that delight our customers.
Expect to work with a talented and extremely motivated team that is trying to push the edges of what seems possible on a daily basis.
Ready to join the ride 🚀?
- Takes pride and joy in giving our customers a 5-star experience
- Is a strong communicator, both verbally and in writing
- Has a high level of ownership
- Is organized and disciplined
- Is commercially sharp
- Sees feedback as a gift and is eager to learn
- Is fluent in Dutch and French
🍭 What can we offer you?
- Full time 3-6 month internship in our headquarters at Flagey starting from September
- A fair remuneration for your contribution
- A customer-facing role that allows you to learn the ins & outs of a company in hypergrowth, an ideal jumpstart for a future start-up career (at LIZY or somewhere else)
- Learn best-practices in customer service from a company with industry-best NPS scores
- Hands-on experience with best-in-class customer communication tools: Hubspot, Aircall, Front, G-Suite, etc.
- Tech goodies
- Flexible WFH arrangements
Send your resume and a brief explanation (100 words max) on why you’d like to be part of our journey to email@example.com.